Please contact us 3 days before the event

We will be accepting tickets to be frozen (VOID) 3 days before the Disco until 6pm on the night of the disco

Please do not contact us before or after this deadline  as we do not have access to tickets until then.

 

 “ freeze my ticket “ Deadline is 6pm the night of the disco 

No tickets will be frozen (VOID) After the deadline your ticket will no longer be valid, you will have to purchase a new ticket going forward this is because ticket tailor closes the portal and we cannot get access to past events, they are removed from the buy my ticket link once the disco is over.

You will need to reactivate your ticket the day before the new public sale to be guaranteed a ticket to the next disco

To Freeze your ticket you must what’s app us 0870922931 you must send us  your ticket code and a valid reason for not been able to attend the disco.

 

If you do not receive  a a ticket with a red void banner across it  within 2 days before contact us straight away. Take a screenshot of date and time of your email as proof for ticket tailor.

all of this is advertised prior to ticket sale in the ticket description.

We will already try our best to accommodate you but you, if you just didn’t show up or didn’t contact us prior we cannot assist you 

please do not arrive up to the next disco with a non active ticket you will not be granted entry

 

Please see a sample of a VOID ticket

 

If the event is sold out their is no availability your child cannot transfer their ticket to the new disco our advice is to contact us as soon as the new date is announced to re activate your ticket.

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IF your ticket is VOID this means it cannot be sold or used for this month’s disco.

To reactivate it  and transfer it to a new disco date you must Whats app us that will go live 3 days before the public sale sometimes the form may go live earlier if their is a large volume of VOID to reactivate. We will put up a public status on all social media platforms our advice is to follow us to stay up to date.

Your VOID ticket is valid for 6months until you reactivate it.

 

 

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