Refund Policy & Ticket Information
Please note ticket tailor does not offer refunds to teenage discos, concerts, gaa matches or any large organised gatherings.
We have a no refund policy in place it was advertised in the ticket description prior to purchase.
***** Refund Policy ******
If the event is cancelled due to poor ticket sales everyone will receive a refund.
If the event is postponed the ticket will be Transferred over automatically to the new date. If the date does not suit you can in some circumstances, you can request a refund. Those who change there mind or can no longer attend cannot receive a refund.
If someone purchases tickets to the wrong event and the event is not sold out we can transfer your ticket…but if the other event is sold out we cannot!
Ticket Tailor has ceased the Freeze as of January 2023 but are honouring any current frozen tickets that need to be reactivated within 6 months from the disco date for one future disco…
We recommend purchasing a deposit ticket if your unsure if you can attend the disco. But deposit tickets are non refundable, in no circumstances.
If the event is postponed due no fault of our own tickets such as issues with venue or government restrictions tickets will be put on hold for the next date.
your refund can take 3-5 working days depending on your bank. This will be refunded as (adj) an a adjustment to the original date and not as a new transfer
Purchased Wrong Ticket
If someone purchases tickets to the wrong event and the event is not sold out we can transfer your ticket- but if the other event is sold out and your purchased a ticket by mistake- within 24 hours -we can refund you.
for legal advice on refunds at events click the link below
Free Ticket / Bands
Free Ticket won on social media platform is only for the current disco advertised. If you are unable to attend please contact us to have it transferred to the next Disco. The Free Ticket is your name on the guestlist, if we are not contacted prior to the event that your unable to attend the free ticket is void.
If you win a Band at the Disco standard paper bands is valid for one free entry within 3 months please contact prior to the ticket sale to secure your place.
Rubber Bands are valid for one year for Free Entry every month you must contact us to secure your place prior to the ticket sale. There’s a date on the band which will leave you know when it’s expired.